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Payment Terms urban sense operates an international business that sells goods worldwide. It utilises payment in Australian Dollars as its primary currency. Australian purchasers attract a 10% GST. At Checkout shipping charges are calculated. To convert to your local currency, a link is provided below to a third party vendor. Urban sense does not endorse this as the only method to calculate foreign exchange*, and should be taken as a guide only. Free Currency Converter Oanda.com. (click back to return to this site). *Please Note: Currency conversions are subject to international monetary movements and the final amount appearing on your credit card statement will be indicative of the prevailing currency rate at the time of purchase. Based on Australian dollars our prices are subject to change. Shipping Information All urban sense goods are specially packed to protect against damage whilst in transit. We take special care to ensure you receive your products in good condition. Each item is carefully bubble wrapped and packed in cardboard boxes ready for shipping to your nominated address. Freight Charges Freight is calculated at the checkout at the time of purchase. Prior to providing credit card details and confirming your purchase, all applicable freight and taxes are indicated. We reserve the right to withdraw our offer to sell to any customer if it becomes apparent that they have not supplied a delivery address or if delivery is unable to be executed due to local conditions in your home country or if additional unreasonable expense will be incurred or for any other reason we determine at the time. Should this occur, we will refund your payment in full to your PayPal account. You will be notified by email.
Despatch of goods All goods are packed and shipped within 5 business days of your purchase. All items are sent by post or courier in Australia and Australia Post for international orders. Please remember that shipping to some destinations, transit times will vary as this is determined by postal deliveries in the local country. To avoid delays, please ensure you clearly state your delivery address and day time contact number. Time for delivery Please allow approximately 10 - 21 business days for delivery to your home country. For deliveries within Australia, please allow 5 business days. Faulty Goods Policy Should the product you receive be faulty in any way, we will refund the full purchase price. All claims for faulty goods should be notified to us via email within 7 days of delivery of your product. Your PayPal account will be credited. Who is PayPal? urban sense uses
PayPal to enable its e commerce transactions.
Founded in 1998, PayPal, an eBay
Company, enables any individual or business with an email address to securely,
easily and quickly send and receive payments online. PayPal's service builds on
the existing financial infrastructure of bank accounts and credit cards and
utilizes the world's most advanced proprietary fraud prevention systems to
create a safe, global, real-time payment solution. |
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Home | Wellness Programs |Services | Products | About Us | FAQ | Suggestions | Newsletter | Terms | Links The Urban Group Pty Ltd. ABN 73 092 182 511 urban sense® is a registered Trade Mark Copyright © 1998-2007. This page was last modified: Wednesday, 10 January 2007 |